Effective Date: September 1, 2024
Welcome to Borrowed Earth Objects
These Terms and Conditions (“Terms”) govern your use of our website [www.borrowedearthobjects.com] (the “Website”) and the purchase of products and services from Borrowed Earth Objects (“we,” “our,” or “us”). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
1. Order Cancellation
1.1 Order Processing
We process orders promptly to ensure timely delivery. If the items you ordered are in stock, we are unable to accommodate order cancellations or modifications once the order is confirmed.
2. Returns
2.1 Final Sale
All sales are final. Our products are crafted from leftover stone, making each piece unique. Variations in veining and coloration are inherent to the material. By completing your purchase, you acknowledge and accept that no refunds, returns, or exchanges will be processed.
2.2 Contact Information
For any inquiries before placing your order, please contact us at objects@borrowedearthcollaborative.com.
3. Damages
3.1 Inspection and Reporting
Please inspect your items upon delivery. If you receive a damaged or defective item, contact us within 3 days of receipt. Provide a description of the issue, your order number, and images of the damage.
3.2 Natural Imperfections
Natural imperfections in the stone are not considered damages. For issues beyond natural flaws, a return label will be provided. Return the item within 15 days of receiving the label. Once we receive the returned item, a replacement will be issued. If the item is unavailable, store credit will be provided.
3.3 Damage Claims
Submit all damage claims to objects@borrowedearthcollaborative.com.
4. Incorrect Items
4.1 Reporting Incorrect Items
If you receive an incorrect item, contact us within 3 days of receipt with your order number and images. Due to natural stone variations, the exact unit pictured may not be received. Items are only considered incorrect if they differ in size, style, or stone type from what was ordered.
4.2 Return and Replacement
A return label will be provided for incorrect items. Return the item within 15 days of receiving the label. Upon receipt of the returned item, the correct item will be sent. If the originally ordered item is unavailable, store credit will be issued.
5. Personalization and Corporate Gifting
5.1 Personalized and Corporate Gifts
Our corporate gifting and personalization services reflect our reverence for the natural world. To inquire about personalized or corporate gifts, please fill out the form with the following details:
- Name
- Number
- Business or Personal?
- Business Name (if applicable)
- Business Website (if applicable)
- Quantity Needed
- Items of Interest
- Required Delivery Date
- Occasion
- Additional Information
6. Wholesale
6.1 Applying to be a Retailer
If you are interested in carrying our objects, please apply using the following information:
- Business Name
- Website Link
- Social Media Link
- Seller’s Permit/Tax ID #
- Brick and Mortar or Online Retailer?
- Business Address
- VAT Registration Number
- Resale Certificate (if applicable)
- Contact Name & Number
- Items of Interest
7. Intellectual Property
7.1 Ownership
All content on the Website, including text, graphics, logos, and images, is the property of Borrowed Earth Objects and is protected by copyright and trademark laws. Unauthorized use of any content from the Website is prohibited.
8. Limitation of Liability
8.1 No Liability for Consequential Damages
To the fullest extent permitted by law, Borrowed Earth Objects shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Website or the products purchased.
9. Governing Law
9.1 Applicable Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.
10. Changes to Terms
10.1 Modifications
We reserve the right to modify these Terms at any time. Updates will be posted on the Website, and your continued use of the Website constitutes acceptance of the modified Terms.
11. Contact Us
11.1 Inquiries
For any questions or concerns regarding these Terms, please contact us at objects@borrowedearthcollaborative.com.
Thank you for choosing Borrowed Earth Objects. We appreciate your support and look forward to providing you with our unique products.
Packaging Details
The wooden boxes that cradle Borrowed Earth Objects are crafted from recycled wood, carrying with them the journey of distant lands and faraway places.
Sourced from wooden pallets that once protected treasures in shipping containers, each box tells a story of transformation and renewal. This wood, once a silent guardian of precious cargo, is now reborn, meticulously shaped to house our creations with the same care and respect we show to the earth.
By giving new life to these materials, we continue our commitment to sustainability, ensuring that even our packaging is a reflection of our values—a blend of history, artistry, and mindful design.